Crew Trainer Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Hockliffe
Review Submitted: February 2023
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a crew trainer which means I help train new crew members or crew members that don’t know a certain station
To what extent do you enjoy your programme?
3/5
My programme so far has been rather stressful with not getting the hours I need but that is beginning to change
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt managerial skills such as dealing with situations and customer satisfaction
Structure and Support
How well organised/structured is your programme?
4/5
From the point of view of lifetime I cannot fault it but McDonald’s haven’t been as helpful as I would have hoped
How much support do you receive from your employer?
2/5
Minimal support is given from my mentor but another manager has helped me
How much support do you receive from your training provider when working towards your qualifications?
5/5
She is always happy to help me out when I phone her
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I’m learning new skills that I can apply on the floor
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No, there are no opportunities like these presented by my restaurant
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It is a good company to work for however I feel that I don’t work at the best performing restaurant
What tips or advice would you give to others applying to McDonald's?
Be confident, eager to learn and always strive for more
