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Higherin
McDonald's

Second Assistant Manager Review

at McDonald's

Higher Level Apprenticeship

Hospitality Management

Brighouse

Review Submitted: February 2023

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
5/5 - Skills Development
4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am responsible for running the business and reporting to my Business Manager, achieving financial controls and pushing for targets for a profitable and Gold standard business.
To what extent do you enjoy your programme?
4/5
I enjoy it as it builds my confidence and expands my knowledge and root knowledge for policies and procedures I was not sure of before.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have developed my management styles and been able to adapt them with different employees, I have also learned how to develop a succession plan for the future.

Structure and Support

How well organised/structured is your programme?
4/5
It works very well and breaks down enough so I can keep on track
How much support do you receive from your employer?
3/5
My Business Manager is my coach, it will work better in the latter months but quarter one of any year means I will need to be on shop floor more, so I don't get much time of any to complete it at work.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My Training Provider is brilliant.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It will solidify my confidence and will help me move forward.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
My new role helps me interact with customers more. Decorating the store and raising money for RMHC.

Recommendations & Advice

Would you recommend McDonald's to a friend?
Yes
Why?
Ten years ago when I first started I was a totally different person, fast forward I am confident, happy and learning new things!
What tips or advice would you give to others applying to McDonald's?
Do it, I'm stable in my job and finances and I've got the opportunity to develop myself.
In This Review
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