Sales and service Review
at Marstons
Level 2 Apprenticeship
Hospitality Management
Nuneaton
Review Submitted: February 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Customer service in hospitality providing people with food and drinks and buffet for occasions
To what extent do you enjoy your programme?
5/5
I thoroughly enjoyed my apprenticeship, it made learning easier and more comfortable as it was all online I could complete this from the comfort of my bed
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve learnt lots of new legislations and service styles it’s definitely broadened how I look at hospitality
Structure and Support
How well organised/structured is your programme?
5/5
I found this programme very structured with lots of support
How much support do you receive from your employer?
5/5
I received lots of support, more than I realised I needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support was provided, I was helped and encouraged throughout the whole programme
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Taking in new knowledge has definitely changed the way I present myself to customers and employees
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
An educational setting was never my style to learn, doing this apprenticeship helped me have more trust into the educational system
What tips or advice would you give to others applying to Marstons?
Keep going and ask for help everyone in the programme is very helpful and supportive
