Senior Client Support Assistant Review
at Lloyds Banking Group
Level 2 Apprenticeship
Business Operations
Wolverhampton
Review Submitted: February 2023
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
3/5
-
Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Banking and trade delivery - supporting customers & collegues to get all the appropiate answers, requests complete in an appropiate timescale
To what extent do you enjoy your programme?
3/5
Very much even with the changes and covid
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Better all round knowledge. Built confidence levels
Structure and Support
How well organised/structured is your programme?
3/5
Unfortunatley I went through it when there were a lot of changes going on, however my coach was the most suppotive she could of been, all of the time
How much support do you receive from your employer?
3/5
In had time in my schedule and if I didnt I requested for it to be given
How much support do you receive from your training provider when working towards your qualifications?
4/5
I had a change of coaches twice, however all of them were very good and very supportive
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Fundraising and local school spport programme
Recommendations & Advice
Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
There is so much variety in roles available
What tips or advice would you give to others applying to Lloyds Banking Group?
Be open to changes and push yourself out of your confort zone - ask, ask, ask
