Visual Project Manager Review
at Matalan
Higher Level Apprenticeship
Customer Service
Liverpool
Review Submitted: February 2023
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
3/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role includes communicating and validation visual merchandising in 28 stores, as well as managing project within those stores ( Refits )
To what extent do you enjoy your programme?
2/5
I enjoy the content, but feel that the communication with tutor isn't consistent and time frames given don't fit within my day to day work. especially around annual leave. after missing a session due to illness, this has now been popped into a month with another Worksop making it a really full on.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes, i feel that i have learnt things so far that i can use in my role.
Structure and Support
How well organised/structured is your programme?
2/5
as said before, i missed a session due to illness, and then its been rearranged for 3 months later, at the same time as another session. making that moth a heavy month for assignments. this will hard to manage around work load.
How much support do you receive from your employer?
4/5
i recieve plenty of support from my employer. and ive had conversations around this workload.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Ive asked on many occasion to be contacted via email to discuss certain bits but haven't received calls back. when trying to communicate that I wouldn't make a session I couldn't get hold of anyone to do so and customer service said they would get someone to call back and it was too late.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I believe that some of the elements would be good tools, its hard to judge with me only doing 2 sessions so far.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
i dont believe so no.
Recommendations & Advice
Would you recommend Matalan to a friend?
Yes
Why?
I would in terms of content, but not necessarily due to communication. but the work ethic and content is really engaging and insightful it may just be a case of bad experience and the communication could well improve.
What tips or advice would you give to others applying to Matalan?
make sure your job allows the time.
