Supervisor Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
High Wycombe
Review Submitted: February 2023
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My day to day job involves the everyday running of the store, setting up the delivery drivers, taking customers calls and stock handling
To what extent do you enjoy your programme?
3/5
At times find a balance between working and writing assignments can be tricky but the the programme itself is not too difficult
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
It has helped to develop skills I already had whilst also helping me to gain a knowledge in new skills
Structure and Support
How well organised/structured is your programme?
3/5
In some cases the way the system works can come across as very overwhelming when you see there are overdue tasks, but it is well structured in terms of information
How much support do you receive from your employer?
3/5
I receive a fair amount of support, but it does come with its difficulties on occasion, with covering holidays and sicknesses it doesn’t always give for much time to fully complete assignments
How much support do you receive from your training provider when working towards your qualifications?
3/5
There is support when needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I believe that with the knowledge gained it has helped me develop my skills to perform better in my role and helped more with my decision making and social/team skills
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Occasionally there are social events that all team members are involved in
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It is a fast place to work so it keeps you busy, the team all work hard together and will always help each other out
What tips or advice would you give to others applying to Iceland Frozen Foods?
Willingness to work as part of a team to achieve goals and targets is very useful
