Customer Advisor Review
at Lloyds Banking Group
Level 2 Apprenticeship
Finance
Wolverhampton
Review Submitted: February 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is at the moment is covering Team manager which involes looking after a team of 12 colleagues. This is making sure that the team preforms to the best of their abilty through coaching sessions, also making sure that their wellbeing is good.
To what extent do you enjoy your programme?
5/5
I enjoyed the progamme learning about the industry that I work in and where I am going to have a career in
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt to better mange my time
Structure and Support
How well organised/structured is your programme?
4/5
The progamme was very well strutured I liked knowing what was expected and when and what was coming up
How much support do you receive from your employer?
4/5
The support I revieved from my employer was fantanic
How much support do you receive from your training provider when working towards your qualifications?
2/5
The only think was I had quite a few coaches so there was a lack of considency
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I can serve our customers better by what I have learnt
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I don't at the moment
Recommendations & Advice
Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
it is a great place to work everyone supports everyone
What tips or advice would you give to others applying to Lloyds Banking Group?
just to be yourself
