Deputy manager Review
at Iceland Frozen Foods
Higher Level Apprenticeship
Customer Service
Accrington
Review Submitted: February 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role in store is a deputy manager training to be a store manager. This involves managing a team, delivering sales and standards and working towards KPI’s daily. Being in the apprentice scheme has really helped me have a different view on what being a store manager looks like in terms of different behaviours.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy doing the program as it has not only developed me as a manger but also as a person I have a different view on daily things and can approach/solve them accordingly. My lifetime trainer is also a very big help and is very supportive in what is needed for me to complete
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new methods of coaching since being on the scheme. This has really helped me develop my management skills as having those different methods can help me coach and guide the team. It has also allowed me to take a step back and really delve into each team members personal needs as to how to coach
Structure and Support
How well organised/structured is your programme?
5/5
I believe the programme is very well structured, the new system is particularly great as it has a structured time frame and enables you to see progress and entertain all evidence, off the job hours ect all on one form. I would recommend Aptem to many people to use as a program.
How much support do you receive from your employer?
5/5
My employer is very supportive in terms of anything I need any time I need to complete or any information I would need to complete a task is given to me upon request, however as a suggestion I do believe more time should be devoted to the program from the employer
How much support do you receive from your training provider when working towards your qualifications?
5/5
[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is a great help and is always going out of her way to support me in everything I need. Wether that be work related or home life related I can always speak to her and get the support I need from her.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I believe the program really has helped me develop as a person which in turn helps me become a better manager. I have full understandings of different circumstances and different methods to approach different issues, I have also learnt to delegate more tasks and manage with taking a step back as opposed to completing the task my self.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We don’t currently have any activities to attend.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
I would recommend Iceland to a friend because I feel that as a company they treat staff as a family and are very family oriented. As a mother of a young child I am always looked after in terms of my rotas well in advance to assist with child care ect. They also like to promote great workers l.
What tips or advice would you give to others applying to Iceland Frozen Foods?
If you would like to progress in your career Iceland is definitely the company to do it with.
