Retail assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Wakefield
Review Submitted: February 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I'm a trade duty manager, and in my day to day work I help customers, work deliveries, handle cashing up and manage staff when no senior staff are working.
To what extent do you enjoy your programme?
4/5
I do enjoy the meetings
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Handling money, further customer service skills
Structure and Support
How well organised/structured is your programme?
4/5
At the start, unfortunately my first tutor wasn't working alongside me and now has left. However I am back on track with my new one.
How much support do you receive from your employer?
4/5
Full support whenever I ask for it
How much support do you receive from your training provider when working towards your qualifications?
4/5
Full support and extra time if needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Helps me to develop my customer service skills
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
No
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Great opportunity to evole higher in the business
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be yourself
