Retail assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Mill Hill, London, UK
Review Submitted: February 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Day to day basis on role is being always ready for customer if needed help,, date alerter on chill or bread,scanning gaps to check any available stock in warehouse. Being responsible for team work and closely supporting the team, daily tasks including managing and delivering the most impact of our service is the customer satisfaction.
To what extent do you enjoy your programme?
5/5
I enjoy the programme a lot because for me I have been progressing a lot about the work and more knowledge about retail and being able to take more responsibilities.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I learned a lot new skills,how to manage the delivery, how to change layers, how to change shifts.
Structure and Support
How well organised/structured is your programme?
5/5
They are very well organised,we discussed with the team daily tasks to ensure that everyone understands or nedded help with the work of the memberof staff, safety and closely supporting them.
How much support do you receive from your employer?
4/5
A lot of the support expecially from our store manager.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received a full support from a training coach while working towards my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I improved a lot through my training provider and I perform much more better in the retail industry.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes they are.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
I would recommend the Iceland to my friend .
What tips or advice would you give to others applying to Iceland Frozen Foods?
Being honest, hard-working and respected.
