Support Technician Review
at BT Group
Level 3 Apprenticeship
Information Technology
Chippenham, UK
Review Submitted: December 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Network circuit provision and communication with customers and colleagues
To what extent do you enjoy your programme?
5/5
I loved it, it was stressful at times but for good reasons
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learned how networks are structured and key IT skills such as IP Addressing, and also communication skills and leadership skills
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured
How much support do you receive from your employer?
5/5
Loads, he was always there when i needed anything - can’t ask for much more
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much as I ask for, unlimited amount
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel very confident in my skills and feel i can do my job very well
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Work nights out and seasonal events
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Very inclusive and patient company
What tips or advice would you give to others applying to BT Group?
Be honest about your skill level and be willing to learn and take instructions
