L&D Coordinator Review
at Financial Ombudsman Service
Level 3 Apprenticeship
Business Operations
Harbour Exchange Square, London E14 9GE, UK
Review Submitted: June 2022
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
L&D coordinator in HR people hub team which is frontline but mainly support with L&D queries by responding to email calls and requests. I also complete sponsorship and invoice requests as well as setting up training events and progressing e-learning.
To what extent do you enjoy your programme?
4/5
It's been great and nice to learn different things as well as manage a Job whilst studying.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Learnt empathy and how to deal with customer experience, how to take calls and confidence to push back
Structure and Support
How well organised/structured is your programme?
4/5
It's been really good, I have a day off in the week to focus on my apprenticeship.
How much support do you receive from your employer?
4/5
A lot, we get help from previous apprentices working in our team and our manager supports us with our work.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot they have been very helpful in booking in meetings to support us.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Yes, it has helped me understand my role better and the things to look out for when working.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Many activities and networks, I have joined the women's network and Muslim network and attended many sessions.
Recommendations & Advice
Would you recommend Financial Ombudsman Service to a friend?
Yes
Why?
Good salary and role as well as experience
What tips or advice would you give to others applying to Financial Ombudsman Service?
Apply to roles and take the chance as there is good growth opportunities
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-
4.6
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5
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