personal banker Review
at NatWest Group
Higher Level Apprenticeship
Finance
Greenock
Review Submitted: May 2022
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
answering calls to customer and helping them with there everyday banking.
To what extent do you enjoy your programme?
4/5
i enjoy the challenge
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes i have developed better people skills i have learned about the bank as a business and how they run.
Structure and Support
How well organised/structured is your programme?
5/5
it is very well organized.
How much support do you receive from your employer?
5/5
any support that i require form my employer.
How much support do you receive from your training provider when working towards your qualifications?
4/5
if i require any support from my training provider they always try and help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it has given me a better understanding of the policy's and procedures.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
there are extra activities that i could be involved in.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
the knowledge that i now know about the bank and the amount of different quierys that we handle on a daily basis.
What tips or advice would you give to others applying to NatWest Group?
be confidant and dont let the customer get to you they are angry at the bank in general not that specific agent.
