Department Manager Review
at HSBC
Higher Level Apprenticeship
Finance
Birmingham
Review Submitted: May 2022
Overall Rating
2.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
3/5
-
Skills Development
1.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Managing a team of directs who manage telephony advisors supporting customers in financial difficulty.
To what extent do you enjoy your programme?
2/5
Not a lot. Would be better if it was more related to my role so I could apply the modules.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
People management skills, measuring trustworthiness, working with a wide range of stakeholders.
Structure and Support
How well organised/structured is your programme?
2/5
We get a timetable of meetings and file lectures and assignment due dates. The dates changevsometimes.
How much support do you receive from your employer?
4/5
As and when I need it. Manager is supportive as he has also studied one of these courses so is understanding.
How much support do you receive from your training provider when working towards your qualifications?
1/5
Not a lot of support. Feedback is not taken on board. Neurodiversity has to be officially diagnosed to get any adjustments.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
Not at all.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Yes but things are just picking up again after covid lockdowns.
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
Why?
Opportunity for career progression. It is becoming more inclusive and diverse.
What tips or advice would you give to others applying to HSBC?
If you are a good, honest person, will bring value to the business and the people around you then apply. Lots of opportunity for career progression for the right people.
HSBC 2025 Corporate & Institutional Banking Spring Insight Programme
at HSBC
- Insight / Vacation Scheme (< 4 Weeks)
- London
-
4.9
