network manager Review

Item: network manager at HSBC
Rating: 4.6
Author: Anonymous

at HSBC

Higher Level Apprenticeship

Finance

Colchester

Review Submitted: May 2022

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am Network Manager for Colchester&Ipswich local market. I am looking after HSBC branches based in the market. My role is to manage my team and to create working environment for my team and to support them to give a great customer service experience.

To what extent do you enjoy your programme?

4/5

I'm learning new techniques and methods to use when coaching my teams

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I am taking part on the Apprenticeship Level 5 in Coaching Professional and I'm learning everyday new skills.

Structure and Support

How well organised/structured is your programme?

4/5

Brilliant. All organized in advance;I know what are my timescales and if I can not meet them I can reschedule. The programme is very flexible.

How much support do you receive from your employer?

4/5

I do get my hours to complete my learning and my line manager supports me with this learning too.

How much support do you receive from your training provider when working towards your qualifications?

4/5

My trainer is very opned and flexible; available to contact all the time; we have set up Zoom meetings when no understanding or more explanation needed.