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Higherin
Cancer Research UK

Academy Specialist Review

at Cancer Research UK

Higher Level Apprenticeship

Customer Service, Business Operations

Stratford, London, UK

Review Submitted: May 2022

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role involves overseeing the apprenticeship delivery for the Retail Division in the company. On a day-to-day basis, I am involved in ensuring new learners get added to the programme, curating learning material, complying with the admin processes as required and engaging stakeholders with the programme.
To what extent do you enjoy your programme?
4/5
I have enjoyed filling the gaps in my knowledge and have used the opportunity to connect with other professionals to continue learning and share experiences.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have learned the knowledge required for my role and have been able to put the knowledge into practice with projects I have undertaken to ensure the learning has been transferred and became lifelong.

Structure and Support

How well organised/structured is your programme?
4/5
The programme had been structured logically and there was always the opportunity to ask questions if required.
How much support do you receive from your employer?
4/5
My employer has always supported me by involving me in projects where I had the opportunity to put my learning into practice. I was given the time and space to learn and complete the programme and reach out to peers for help as and when required.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support I received from my training provider improved as I progressed with the programme. Initially, I was confused about what I was required to do. However, with the introduction of my second coach, it all became clear and the coach gave me constructive and helpful guidance right till the end.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification helps me to perform better in my role as it instils the confidence and knowledge that I lacked. It has also helped me to understand the importance of continued professional development.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are various networks that I have already joined on our community FUSE, Yammer etc., and that help in interacting with people, asking questions, sharing ideas and aid in peer to peer learning.

Recommendations & Advice

Would you recommend Cancer Research UK to a friend?
Yes
Why?
Cancer Research is a leading charity with a vision to bring forward the day when all cancers are cured and its mission statement, is to save more lives by preventing, controlling and curing cancer. This makes it a worthwhile organisation to work for with friendly and helpful staff.
What tips or advice would you give to others applying to Cancer Research UK?
Ensure you are motivated by the work of the organisation and you are ready to meet the business goals of the organisation by playing your part!
In This Review
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