Crew Member Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Dukinfield
Review Submitted: May 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a crew member so it is my job to serve customers with a fast and friendly service snd provide the best customer service and experience possible. My role entails serving, making food and drinks, cleaning and talking with customers.
To what extent do you enjoy your programme?
5/5
I enjoy my apprenticeship as it gives me the opportunity to grow as a person by expanding my knowledge and learning new skills. It feels good to improve myself and I enjoy learning.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
This role has developed my confidence not only professional but in my day to day life and personality too.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is well organised and structured so that i I know where all the material and tools I need are, I know what's my current tasks are and what each one entails and where I need to record my work and evidence.
How much support do you receive from your employer?
5/5
My employer and trainer are always on hand for any help and advice I need.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is in touch regularly to see where I'm up to, how I'm doing and is always there if I need any advice or help with anything.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has extended my skills and knowledge in my role and has taught me more about customers views and expectations and how I can help improve their experiences by teaching me about what they expect from their visits and our service. It requires and encourages me to analyse my own role and dee what I can do to be better in my job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have employee days out all paid for and organised by the staff, the company runs their own football teams, we also do events in and outside of the restaurant to raise money for our charity RMHC
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It's a flexible, friendly place to work. The apprenticeship offers me valuable skills that help improve my role and also help in my daily life. They give me more confidence in my career and in myself, have made me outgoing and friendly and teach me to provide the best service and to better myself and expand my wider knowledge on hospitality.
What tips or advice would you give to others applying to McDonald's?
Be yourself! At McDonald's you are free to be yourself and there is such a diverse and unique range of people.
