Head of Customer Lifecycle Management Review
at HSBC
Degree Apprenticeship
Finance
Kingston upon Thames
Review Submitted: April 2022
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Running a team of 10, responsible for the existing customers within the retail bank.
To what extent do you enjoy your programme?
3/5
It's challenging but I am learning a great deal. I find the quality of learning can vary dramatically, but I find it engaging overall.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes, through self reflection and day to day challenges.
Structure and Support
How well organised/structured is your programme?
3/5
It can feel a bit chaotic between the MBA qualification and the SLMDA.
How much support do you receive from your employer?
3/5
If I ask I get support, but they don't largely offer it unless I ask, but that's fine.
How much support do you receive from your training provider when working towards your qualifications?
3/5
It's there if I need it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I am able to put a lot of this to use and plan on using it to help me get new roles and promotions in the future.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Sometimes, but still quite remote so it's limited.
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
Why?
Good employee benefits
What tips or advice would you give to others applying to HSBC?
Be ready to network and piece a complex organisation together.
HSBC 2025 Corporate & Institutional Banking Spring Insight Programme
at HSBC
- Insight / Vacation Scheme (< 4 Weeks)
- London
-
4.9
