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Softcat

IT Technical Sales/Account Manager Review

at Softcat

Level 3 Apprenticeship

Marketing

Marlow, Buckinghamshire

Review Submitted: April 2022

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
During my apprenticeship at Softcat, my day-to-day activities consisted of the below:
- Cold calling
- Emails
- Networking
- On the Job Learning
- Apprentice work/Projects
- Timesheets
To what extent do you enjoy your programme?
4/5
I enjoy the programme, it is hard and you have to ensure that you manage your time effectively, however it is all beneficial in the end.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learnt plenty of new skills which have helped shape me within my role in order for me to be efficient and successful.

Structure and Support

How well organised/structured is your programme?
4/5
The programme is highly structured, with plenty of courses and online learning which is given to me in order for me to improve my skills.
How much support do you receive from your employer?
5/5
Plenty of support is provided to me, this is from my mentor and also everyone around me. The whole Softcat community are there to help and always put some time aside to ensure I understand what I am doing.
How much support do you receive from your training provider when working towards your qualifications?
4/5
We are supported heavily by our training provider, they ensure that we are kept up to date with what is going on within our apprenticeship. They also have given us a variety of courses to complete to help with our learning about the IT industry and our role in sales.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that my qualification is helping me massively, as it has allowed me to understand the IT industry in far more detail, how to provide the best customer service and be an efficient Account Manager/Sales person.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Softcat opens you to a variety of social activities and extra-curricular activities. Such as the end of quarter drinks, sports tournaments, incentives with vendors and celebration parties which bring all the community together!

Recommendations & Advice

Would you recommend Softcat to a friend?
Yes
Why?
Because I believe it is a great place for someone to work and start their career, as it opens them to a variety of opportunities and learning to ensure they retain as much useful information and training as possible.
What tips or advice would you give to others applying to Softcat?
Just be you! Softcat want to see what makes you stand out, what you are passionate about and your characteristics.
In This Review
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