Network Change Manager Review
at HSBC
Higher Level Apprenticeship
Finance
Birmingham
Review Submitted: April 2022
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role requires me to work on projects that are designed to enhance the way staff help their customers in the Branch environment.
To what extent do you enjoy your programme?
4/5
The programme I am part of has been really good for providing practical tools that I have been able to take back into my role at work and I enjoy that aspect very much.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Making decisions from a strategic perspective, including some professional courses on Agile method of managing projects. The biggest learn in my role has been to manage senior stakeholders.
Structure and Support
How well organised/structured is your programme?
4/5
The training provided is excellent and there is plenty of day to day support that is provided from colleagues as and when required.
The team and wider colleagues are supportive of the apprenticeship and in doing so are accepting of the time I require to spend on the apprenticeship.
The team and wider colleagues are supportive of the apprenticeship and in doing so are accepting of the time I require to spend on the apprenticeship.
How much support do you receive from your employer?
5/5
Plenty support is provided from my employer. The most important thing is that they make themselves available and it is up to me to make the contact and follow it through.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Plenty of support is available and lecturers are more than willing to answer any questions that I have.
My Apprenticeship tutor is also really supportive in helping me put my evidence together for the KSBs that need to be demostrated.
My Apprenticeship tutor is also really supportive in helping me put my evidence together for the KSBs that need to be demostrated.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
As an aspiring leader, the content I have been learning from the apprenticeship has been paramount to my development. It has enabled me to have a better understanding and appreciation of the strategic direction and how I can play a key role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
No but there are plenty of extra-curricular activities available at the choice of each individual.
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
Why?
The culture at HSBC sets it apart from other organisations.
What tips or advice would you give to others applying to HSBC?
Be open to new experiences and brave to speak up.
