Assistance Relationship Manager Review
at NatWest Group
Level 3 Apprenticeship
Finance
Dartford
Review Submitted: April 2022
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role as an ARM falls into the banking sector of commercial banking as it provides a range of banking products and financial services for small to medium size businesses. I look after small to medium sized enterprises which have less than 250 employees and up to a £50,000,000 turnover. My role involves working with clients to help them make the right decisions with their accounts and explain the financial services that are on offer to them. The role is based around my customers and their needs. I carry out their financial health checks to help them uncover key areas of focus in their business and personal finances now and in the future and see what products and services they need and what will benefit and help them to take their business forward.
To what extent do you enjoy your programme?
2/5
I love my new role as an ARM, however the apprenticeship programme is up and down. It seems to be lacking in consistency, communication and it is extremely repetitive.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I have developed and learned lots of new skills as I am new to banking.
Structure and Support
How well organised/structured is your programme?
2/5
Due to Covid I mostly done my programme remotely. I have to give a credit to the team as they have adapted extremely quickly to the new ways of working. However, there seems to be lack of consistency. Some apprentices were receiving information in advance and some were not having any information given.
How much support do you receive from your employer?
5/5
I have been extremely lucky with my team as I receive a lot of support.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My coach is extremely supportive and attentive. She always provides detailed feedback on my work which helps me improve and grow.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I feel that the Professional Bankers Qualification helped me greatly to gain a knowledge and understanding, however I found the programme it self have little relevance to what I am doing. It is extremely repetitive.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are lots of opportunities to get involved.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
It is a great organisation to work for with many opportunities.
What tips or advice would you give to others applying to NatWest Group?
Make sure you do your research and prepare yourself for an interview. Don't be scared to ask questions.
