Business Commercial Apprentice Review
at Fortnum & Mason
Level 3 Apprenticeship
Customer Service
London
Review Submitted: April 2022
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As part of my apprenticeship , I will rotate in 4 different department (Commercially.) The departments are Buying, Merchandising, Food tech and Marketing. Currently in buying , I am in contact with suppliers, analysing our stock and making sure the operation is run smoothly with my line manager.
To what extent do you enjoy your programme?
5/5
I am enjoying my programme extensively as each day is new and I am constantly learning or even broadening my skill. My personal favourite is that I rotate every 3 months so I am learning different people perspective and about the company.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have become more organised via different methods, I have learnt new softwares which is extremely important as now I can become more efficient in my day-to-day role. Also I have broaden my skill to communicate with different people which had allowed me to become more confident.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very organised. I have two managers: One who will constantly look after me throughout my entire experience and the other in each department. This allows me to have a great support system and allows me to excel.
How much support do you receive from your employer?
5/5
Everyone is extremely helpful and will offer their help. I have two manager who I am in constant contact with. In addition, I am in a cohort which is nice and comforting as we are all experiencing the same situation.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Every 4 weeks , we have lessons which last 4 hours. From this we have a one to one with our coach then every other lesson we have a progress review in which we are assessed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It allows me to understand what I need to do to improve and become a better more organised person.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No, not that I am aware of. But teams invite you out.
Recommendations & Advice
Would you recommend Fortnum & Mason to a friend?
Yes
Why?
As it is a great apprenticeship which allows me to expand and develop. Everyone wants to help and support you , and most importantly they want to see you excel.
What tips or advice would you give to others applying to Fortnum & Mason?
Be yourself but show that you know a lot about the business. Be open-minded and give everything a go. If there is an opportunity, take it as it shows dedication.
