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Higherin

Business Intelligence Data Analyst Review

at Travelport

Placement (10 Months+)

Data Analysis

Slough

Review Submitted: September 2021

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
 Running regular reports monthly or quarterly and send it off to other employees for decision making.
 Create new reports from scratch using existing and new in-house data from Qliksense and Cognos as requested by other managers or employees.
 Create detailed analysis of competitors, market and customer requirements, customer satisfaction levels, and segmentation and market trends
 Provide support to the wider analytics team, based in the 4 primary regional hub locations (UK, Atlanta/Denver, Dubai, Singapore/Sydney) and other global locations.
 Reporting on company products using in-house systems and making recommendations based on your findings
 Create user guides and one-pagers to guide and attract customers to use Travelport’s tools.
 Using attention to detail to Research and analyse data to identify key performance trends to uncover travel industry trends in our data such as people’s behaviour in travelling.
 Meet customers face-to-face or over webinars to get understand their demands in a particular project.
Were you given much responsibility during your placement / internship?
Yes, I was given opportunities to speak with customers on an international level, broadening my networking skills. It does not just limit you in your field, I was given the opportunity to help the marketing team, the people team and many other teams where I learned and developed photoshop and video editing skills as well.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Throughout this year, I can say that I went from an Excel dummy to an Excel expert. However, the most important thing is that the Travelport Internship experience helped me gain self confidence in my own work and myself. There were so much opportunities and responsibilities given to you that you would never thought an intern would have. This internship experience made me who I am today and I am so glad I was part of this journey.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I had a lot of support in everything single thing I do. If I do not understand or know how to do a certain task, there's always someone to reach out to, no matter if its local, or someone working in another country, there is always someone out there who is willing to help. Other than work wise, they help you with your personal growth. If there is a certain skill you want to learn, or an aspect of yourself that you want improve, (eg. presentation skills, stage fright, etc.), they are more than happy to help and guide you.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The company culture is friendly, casual, and quirky. I like how there's no barriers between different positions in the company. I can easily talk to the C-suites and they are so friendly and down to earth. Everyone is friendly, and always willing to go one step further to give a helping hand. It engages you to grow and improve, and it makes going to the office worthwhile.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I enjoyed it very much. It is the best year of my life, where I truly understand myself more and gained a lot of self confidence in the things I do, no matter if its technical or soft skills like networking and socialising. It also made me realise that I have to enjoy what I do, to enjoy this internship, and its the people there who made my internship worth it.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Travelport
5/5

Recommendations & Advice

Would you recommend Travelport to a friend?
Yes
What advice would you give to others applying to Travelport
Travelport is a company who wants to get to know you as a person and not your CV. Just be yourself, and smile :)
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