Customer care assistant Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Manchester
Review Submitted: April 2022
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Greet customers and manage issues, clean restaurant, liase with kitchen
To what extent do you enjoy your programme?
5/5
Very good trainer Chris
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Speaking to others improved, problem solving
Structure and Support
How well organised/structured is your programme?
5/5
Clear goals set by trainer
How much support do you receive from your employer?
4/5
Time to do work
How much support do you receive from your training provider when working towards your qualifications?
5/5
Loads of help when asked for, easily contactable
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Better customer service
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Good environment
What tips or advice would you give to others applying to McDonald's?
Be willing to help your crew
