Crew Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Kettering
Review Submitted: April 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I basically produce the meals that go out to customers aswell as speaking to customers making sure their orders are correct and they are happy with the service they are recieveing. I work along side the management team to produce a happy and healthy work environment for all involved their.
To what extent do you enjoy your programme?
5/5
I enjoyed learning new skills and developing the skills I had already used. I also enjoyed learning new things about my company and expressing them to others and showing them what I had learnt each day. I enjoyed working with the management team and helping them make each shift run smoothly.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I learn quite a lot off skills over my time at lifetime. I learn a lot of people skills and communication skills. I put these into practice on each shift that I took part in. I tried to train others with the skills I had learnt aswell and they put them into practice.
Structure and Support
How well organised/structured is your programme?
5/5
I found the program was stricter quite well, you started off learning the easy stuff then went onto the harder stuff the further into the program you got which worked well for me. It enabled me to prepare myself for the work load I would recieve towards the end off the program.
How much support do you receive from your employer?
5/5
I recovered loads off support from my team at work, my managers and employers. They helped me develop my skills and told me some off the answers towards my work which helped me with the ones I was struggling with. If I was ever stuck they would help me show me what I needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
I always had my training provider on hand if I needed her. I would email her if I was stuck and she’s usually got back to me straight away and guided me with what I needed to know. They were lots of information on the training website which helped aswell
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Was an overal excellent experience and I felt comfortable with every step I took. My team at work helped me along the way aswell as my mentor! Was always their when I needed them! Felt very comfortable and welcomes onto the program! Excellent service and Time at EPA as well
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Was an overal excellent experience and I felt comfortable with every step I took. My team at work helped me along the way aswell as my mentor! Was always their when I needed them! Felt very comfortable and welcomes onto the program! Excellent service and Time at EPA as well
What tips or advice would you give to others applying to McDonald's?
I would give advice to others to just prepare themselfs for the work load they recieve and only complete the program if they are fully committed to the apprentship and wanting to learn new things aswell as working at the same time. I would advise them to speak to someone if they stuck.
