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Senior carer Review

at AMG Nursing and Care Services

Level 3 Apprenticeship

Healthcare

Burton upon Trent

Review Submitted: March 2022

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I work mainly with complex clients my role is to care for them in all aspects of life as they are not able to do it themselves. This can be personal care, toileting, ordering medication, ordering new stock and supplies as well as feeding my client and taking them out.
To what extent do you enjoy your programme?
4/5
I throughourly enjoy carer in general to be able to make a difference in some body else's life make me feel like I'm making that small difference. With the programme that I'm doing I know that I am expanding my knowledge as a carer so that I can help more people with more complex conditions

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes i have learnt a lot of new skills through the company I work with there has been on going training and through doing my NVQ this has also taught me alot of new skills and how to better do my job as a carer to the best of my ability

Structure and Support

How well organised/structured is your programme?
4/5
I haven't done a huge amount of different programmes so I have nothing to compare it to. However the way this has been set it absolutely great it works well for me and works well around the work I do. It's simple to understand and there is a lot of support along the way
How much support do you receive from your employer?
1/5
Unfortunately I do not receive as much support from my employer as I would have liked. There were a few things I mentioned to my company when I started this apprenticeship that I would need support and guidance with and I haven't had any of the support I needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support from my training provider is absolutely exceptional I've never had any problem at all even when I was doing my Functional skills for English and Maths all the help and support was there for me to reach my goal and to complete what was needed for me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that my qualification will and has helped me a lot in my role as a carer it's given me a much better out look on care and the care industry I've loved doing the program and have a goal set now to do even better in the future
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Again unfortunately not. At my work it seems that it's all about work there should be things or at least opportunities to do some sort of team building or days where we get to know our office staff better. I know its hard as we are care company but it's not impossible

Recommendations & Advice

Would you recommend AMG Nursing and Care Services to a friend?
No
Why?
Like I said previously it's all about work work work. There is a lack of professionalism within the management of the company and the office staff. They over work their carers and they get very rude when you decline work because you need some time off. The care itself that they provide to the service user is exceptional however it us carers that don't get treated correctly
What tips or advice would you give to others applying to AMG Nursing and Care Services?
Don't tell them that you are always available because they will hold you to it. Tell them that because it's a zero hour contract you are not liable to work insane hours and you will choose the work you want and need. You also need your own time to work on yourself and have a life
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