AssistantManager Review
at Marstons
Higher Level Apprenticeship
Hospitality Management
Gloucester
Review Submitted: March 2022
Overall Rating
3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
3/5
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Skills Development
2.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My jb role as assistant manager comprises mainly as running the front of house side of things, i work on alot ensuring team members are serving efficiently and to spec, providing extra training when needed. i will also look after stock outside of shift hours, ordering and trialing new products.
To what extent do you enjoy your programme?
3/5
i do feel it is fairly hit and miss.. certain topics are out of my depth and i have to try harder to understand, though challenging this pushes me to try harder- usually this is with topics that grip me abit more and i feel necessary to learn, however there are others i feel arent so specific to my role and come across almost patronising, as well as certain topics not being delivered to the best of my own preferences.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
my social skills and product knowledge are ever expanding as i progress further into marstons field of business, i have gained a much more meaningful understanding of why certain products exist in different types of usiness
Structure and Support
How well organised/structured is your programme?
3/5
it is scheduled very well however i think the managers overseeing a students apprenticeship could put a little more effort into working with the program, as i do feel overwhelmed and almost neglected at times to fight with catching up in my rare free time.
How much support do you receive from your employer?
1/5
not as much support as i was promised
How much support do you receive from your training provider when working towards your qualifications?
5/5
unfortunately they are swapping around training providers half way through learning which i can imagine to be a little unsettling but we will see what happens, other than that i have been working closely with [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] who has gone above and beyond on several occasions to help me out, could not appreciate her enough.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
there are not
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
it is a good start to learning the world pf hospitality, and if you get lucky there are plenty of wonderful people willing to share their knowledge.
What tips or advice would you give to others applying to Marstons?
know your goal and ask for the path to get there!
