Restaurant Operations manager Review
at McDonald's
Degree Apprenticeship
Business Operations
Cannock
Review Submitted: March 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I run the operations of the restaurant behind the scenes and on the floor. I look after aspcts of the business such as labour, peoples well being, food cost and lots of other financial aspects of the business in order to ensure the business is profitable. I also have to ensure that operations on the floor are to the best standard possible.
To what extent do you enjoy your programme?
5/5
I am really enjoying my time on the programme, as it is allowing me to not only learn new skills but adapt the ones i currently have to be the best manager i can be. Not only this but i am able to share my ideas with other people on the course to help them with not just their uni work but restaurant work too and vice versa.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes i have learnt lots of news things whilst being on the course such as adapting aspects of my managerial style to different situations and that we don't always need to act with a singular style but to use different ones in different situations. How to properly motivate staff etc.
Structure and Support
How well organised/structured is your programme?
5/5
The course is very well structured and organised and all lecturers are really helpful and genuinely want us to succeed. I also think they actually understand how hard it can be to do a degree alongside working for McDonalds and aim to give us as many tips as possible to get the most out of this degree.
How much support do you receive from your employer?
5/5
I personally receive a lot of support from my employer as they wanted me to go onto this course to better myself and their business. My employer often joins in my university reviews and often seeks opportunities for us to sit down and talk about what i have learnt at university or to see if i need any help.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The lecturers are very helpful and also so are the skills coaches as they want what is best for us. They always remind us of different opportunities that will help us through day to day life not only whilst at uni. They also make sure that we understand what is expected of us and help to reach any end goals
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The degree has already helped me to become better in my role as i have some further understanding of why we do things and how we do things at McDonalds. And if i didn't have time to ask about things at work it has helped me to understand further. Not only behind the sense but in my people practices too.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are some opportunities to get involved with things at work however they have been quite limited lately due to Covid-19. However we often bring the whole group together in order for out franchisee to show his appreciation of his staff and to let them know how he recognises all of their hard work.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
They are very supportive in members of the team who genuinely show that they want to progress through the business and invest time and money into you.
They also look to do best by their employees providing you always give them your most too. They are a very fair employer who want to get people into work.
They also look to do best by their employees providing you always give them your most too. They are a very fair employer who want to get people into work.
What tips or advice would you give to others applying to McDonald's?
Be yourself and if you always work hard you will always be recognised and appreciated. Times can definitely get hard but don't give up as things will always get brighter. You are very appreciated and everyone is going through the same thing! Just keep going and if you ever need anyone to talk to. there is always someone there! McDonalds is a family.
