apprentice store manager Review
at Iceland Frozen Foods
Higher Level Apprenticeship
Customer Service
Clacton-on-Sea
Review Submitted: March 2022
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To learn, develop & apply the technical & behavioural skills required in order to
successfully complete the apprenticeship programme to drive the performance of the store team to deliver business results and operation.
successfully complete the apprenticeship programme to drive the performance of the store team to deliver business results and operation.
To what extent do you enjoy your programme?
3/5
i love learning new things so in general i really do enjoy the programme i am on. at the moment some elements do feel a bit like a business class such as effective marketing and financial operations. i find my self translating the information into my work at iceland sometimes quite difficult.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I've learnt about different leaning styles such as VAK and honey and mumford, how to drive business through social media, different leadership styles such as paternalistic, democratic etc and also different methods of marketing like cause marketing and viral marketing. developed skills on communication and listening
Structure and Support
How well organised/structured is your programme?
4/5
now i have setteled in with my new tutor i find it a lot more organised and structured as im set tasks and goals to achieve before our next meeting. Also any outside lessons are organised for me by my tutor and communicated as soon as they are booked etc
How much support do you receive from your employer?
4/5
iceland give myself a day off during my working week to complete my coursework etc. Both my manager and area manager are approachable for any further help i may need.
How much support do you receive from your training provider when working towards your qualifications?
5/5
since i have been with my new tutor the level of support in this area has been amazing, booking classes that i need to help me improve and also my exams. My current tutor also always asks for feedback on how i found them classes too
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
i feel the workplace side of my apprenticeship such as people skills, managing a team and communicating effectively has really improved. ive used the grow model countless times to help improve colleagues learnings and standards etc
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
the company provide us (our stores) with a social fund for which we can put towards a staff night out, we also have area parties, manager nights out and even national events
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
iceland is a great way to meet and work with all kinds of people, helping you as a person grow and develop and also the team around you. there is always a different challenge day to day
What tips or advice would you give to others applying to Iceland Frozen Foods?
work hard, work as a team, show your eager to learn new skills, listen, have great customer care skills, plan your day, services etc, be organised
