duty manager Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
London
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
as Duty Manager one of my responsibilities are managing availability across the store, providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis, driving sales in store and always putting our customers first.
To what extent do you enjoy your programme?
5/5
every meeting with my life time trainer have been a pleasure, and the program is very interesting.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes, I have learnt new skills that I have put into practice every day at work
Structure and Support
How well organised/structured is your programme?
5/5
this program is very easy to understand, all topics are very useful and all modules easy to access from any phone or computer
How much support do you receive from your employer?
5/5
my Mentor was my main support throughout the whole program
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have received all the support that I have needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have performed much better in my role through this qualification
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
no
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
best company to work for
What tips or advice would you give to others applying to Iceland Frozen Foods?
go for it, be the best at what you do, Iceland will remunerate everything
