Retail Assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Tonbridge
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to provide excellent customer service
To what extent do you enjoy your programme?
5/5
I really enjoyed the programme. It was fun and I got a lot out of it.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve learnt about stock control, how to minimise waste.
Structure and Support
How well organised/structured is your programme?
5/5
It was very organised.
How much support do you receive from your employer?
5/5
He would always make sure that he gave me support. I had calls every month and Even if I wanted to email him he would help as well.
How much support do you receive from your training provider when working towards your qualifications?
5/5
All the time.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It made me think more about what I’m doing on a day to day basis. It’s givin me better knowledge in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yeah there is. Due to what is going with the world it’s been stopped for the minute.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Great team work and gives you understanding on how to work with a team and how to work hard.
What tips or advice would you give to others applying to Iceland Frozen Foods?
To be yourself!
