Trainee engineer Review
at BT Group
Level 2 Apprenticeship
Engineering
Derby
Review Submitted: February 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am a telecommunications engineer so my day to day job is to install the new and upcoming fibre broadband to residential and businesses across derby. This is done by installs and faults. It’s making sure customer service is at the forefront of everything I do and to make sure everything is up and running before I leave
To what extent do you enjoy your programme?
5/5
I absolute love the programme that I’m on I feel like the balance between on the tools and classroom based is really good and I have always received a lot of support doing both. I love my job and I love being able to meet new people everyday both in and out of work
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes this job was completely new to me I’ve never been in an engineering background so to join Openreach and be offered the experience I’m getting is something I feel very lucky doing and I get to meet new people every day which has definitely improved my people skills
Structure and Support
How well organised/structured is your programme?
4/5
It is very well structured I feel like the work balance is good. The apprenticeship programme has been set out well over the year with our workshops and it’s always nice to have a break away from the tools and catch up with my programme tutor and other work colleagues
How much support do you receive from your employer?
5/5
I receive a lot of support from my employer both in and out of work. I never feel afraid to ask questions which I feel is a massive positive in a work place because I always feel like there’s help if I need it and I can always talk to them about anything
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from my training provider I feel like I can ask questions on my work and double check to make sure I’m on the right lines. Whenever I’m stuck with something I know there’s always support available and they give positive feedback when needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me a better insight to things in my job that I’m unsure of and strives me on more to become successful to gain the qualification at the end. I feel like the qualification is a very well recognised one and it will give me pride to have that behind me
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes we have had a social event at Christmas which was great and everything in our team turned up which just goes to show how well bonded we are as a team. I always feel comfortable to attend work meetings and events because I get on with the people I work with which is a big positive
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Openreach is a great place to work I have already told everyone I know about how much I enjoy the job and the benefits you get with the company are endless. It’s a career for life and I feel like I’ve fallen on my feet with the role im in because even though it’s challenging it’s extremely rewarding
What tips or advice would you give to others applying to BT Group?
Just be yourself and pride yourself on health and safety in a workplace. As long as you keep your feet under the table and work hard then Openreach will always reward you for this. It’s the best place I’ve ever worked at and I’m very excited to carry on my future with Openreach and learn more about the job
