Retail assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Middlesbrough
Review Submitted: February 2022
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role of retail assistant and the food warehouse involves, putting stock out that we get on our deliverys a long with keeping up with stock rotation, I engage with costumers and as I am a team leader my job also includes cashing up at the end of the working day
To what extent do you enjoy your programme?
5/5
So far I am enjoying my programme, I feel like I can really progress and learn new things on this course as my programme manager is very informative and helpful
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt how to give customers the best customer experience, I have developed my communication skills
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well organised, dates and times have been organised well with no issues and the structure is very good with a lot of different types of modules to go through
How much support do you receive from your employer?
4/5
I receive good support from my employer, I got their full support and advice from them to go on this course as they really had the belief in me
How much support do you receive from your training provider when working towards your qualifications?
5/5
So far I have revived a lot of support from my training provider, always been in touch with nothing being too much trouble
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel like I have more of an inspiration to learn new things in my role to help develop me more. I have also felt a lot more confident
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have had some social activities in the past but I look forward to more activities in the future
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It’s a great company to work for, there’s a lot of engagement through the company and they really make you feel valued
What tips or advice would you give to others applying to Iceland Frozen Foods?
Expect a lot of hard work but go for it as it really pays off in the end
