Sales assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service, Marketing
Chatham
Review Submitted: February 2022
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Taking in store deliveries, getting online and in-store deliveries ready and setting up the drivers runs and getting them out on time. Managing the vans ensuring all problems are fixed in a timely manner.
To what extent do you enjoy your programme?
4/5
I enjoy my apprenticeship because I think my programme helps me think out of the box when it comes to retail. This gets my quite curious wanting to learn more about certain aspects in retail.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I have improved my time-management skills and my communication skills especially body language. I have learnt a lot of new management skills. I have learnt a lot about the technology and the inventory/order process within Iceland.
Structure and Support
How well organised/structured is your programme?
5/5
I think my programme is very organised/well structured as in the order of the topics they fall in line with each other.
How much support do you receive from your employer?
5/5
If I’m ever struggling with my programme I know that my manager and senior supervisor are both there to help. They have both helped me on a few occasions throughout my programme already.
How much support do you receive from your training provider when working towards your qualifications?
4/5
He generally leaves me on my own to complete the module, but if it gets to our next meeting and there were bits I struggled with he will talk me through what I’ve put and he will give me advice and help me think outside the box using questions
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think my programme majorly improves how I perform at work as it makes me think about sales and customer service more, ensuring that the customer is always happy.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No, other than our work conference that happens once a year which is basically a party for everyone that works in Iceland to go to and meet each other
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It’s a good company to work for, we are quite a team
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be honest, and think about the customer
