Induction & career path manager Review
at Marstons
Higher Level Apprenticeship
Hospitality Management
Wolverhampton
Review Submitted: November 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves managing the induction programmes for General Managers, Head Chefs and Assistant Managers, whilst also creating and developing a career path for team members in our pubs who are looking to progress within the hospitality sector. I manage trainers who deliver these programmes, ensuring that no matter where you are in your career you have support personnel.
To what extent do you enjoy your programme?
5/5
I am really enjoying the programme, with a hybrid of classroom based skills workshops and online webinars, it really suits my learning style. We have a group set up as a cohort and it is particularly interesting learning about others challenges/successes and where industries overlap. The content is insightful and all very relevant to my role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Being only just over 2 months into my apprenticeship I am pleasantly surprised at how much I have learnt and developed. Most importantly reflected practise is a skill that I gave certainly developed, and using a journal to support this is really powerful in demonstrating personal progression and areas of opportunity.
Structure and Support
How well organised/structured is your programme?
3/5
The programme is well structured for the most part with webinars and skills workshops. I like having the mylife portal which has lots of support tools and information to support your learning. I do think some of the deadlines are quite short especially for my industry at this time of year.
How much support do you receive from your employer?
4/5
My employer gives me full autonomy of my own diary and time management which means I can get the work done and attend the learning sessions. I have no doubt if I was to ask for more support I would get it, however so far this has not been needed
How much support do you receive from your training provider when working towards your qualifications?
3/5
Unfortunately our coach has been off sick unexpectedly so we are currently under another coach (who has their own cohort) this has meant perhaps a little less support thus far however she did provide assignment feedback and has set up a 121 which I feel will be beneficial to me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The modules all link very clearly with aspects of my role and I think they will help me see other angles to tackle issues as well as bigger picture thinking. The first couple of modules are where I feel the most comfortable so I’m looking forward to pushing through that barrier as the programme progresses
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Due to the covid pandemic there have not been many social or extra curricular activities happening, however hopefully as the pandemic winds down, these will start to increase. I try to attend as many networking opportunities whether they be regional meetings or development days to get to know our teams better
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
Marston’s despite being a large company, have a great way of making people feel like they are part of a family. With Marston’s you are not treated like a number and peers and colleagues show mutual respect for one another. Marston’s continuously strive to do better and utilise employee engagement surveys and social listening to do so.
What tips or advice would you give to others applying to Marstons?
Be yourself! Marston’s employees are all unique and as a company we follow a “proud to be me” initiative. As a diverse business, Marston’s don’t recruit based on type. Never be afraid to show your personality and always have the confidence to ask lots of questions, a curious mind can form a successful career
