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Lloyds Banking Group

Retail Customers and Products Intern Review

at Lloyds Banking Group

Internship (1 Month+)

Retail Banking, Market Research

London

Review Submitted: August 2021

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4.5/5 - Skills Development
5/5 - Support and Guidance
4.5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
Involved in several projects that looked at looking at the customers that bank with Lloyds and thinking about tailoring their journeys, the products or services they use to better meet their needs.
Were you given much responsibility during your placement / internship?
Depending on your line manager, you will definitely get to take complete ownership of at least 1-2 projects.
Please rate how meaningful the work you were doing was
4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Data Analysis
Presentation skills
Relationship building and management
Empathy for the customer
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
Plenty of assistance. They are aware that you may not know your interests or strengths and my line manager took the time to guide through everything from personal development to how Lloyds make their money.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
Relaxed approach, but hardworking. They support one another all the time and are extremely friendly. Always open to hearing interns' points of view and never look down on you. Since it was remote, there weren't many opportunities to socialise but the team meetings were always a laugh.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
Loved the work and the team and definitely feel at home with regards to the culture. It exceeded my expectations, particularly when it came to taking ownership of certain projects. I would love to go back.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Lloyds Banking Group
5/5

Recommendations & Advice

Would you recommend Lloyds Banking Group to a friend?
Yes
What advice would you give to others applying to Lloyds Banking Group
Know the company vision- Helping Britain Prosper
Understand how you motivationally align to that vision and their values/ behaviours
Bring examples but don't force them into your answer- passion is important
Ask questions throughout your entire time
Organise work shadowing days to get a better understanding of other areas of the bank
In This Review
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