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Higherin

Professional Business Support Review

at Financial Conduct Authority (FCA)

Level 3 Apprenticeship

Business Operations

London

Review Submitted: May 2021

Overall Rating

3.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a team PBS and provide support to 3 managers, 2 teams. In my day-to-day role , I manage the diaries and ensure my managers day runs smoothly. I provide support where necessary (organising meetings, rescheduling meetings, filling out documents etc.).
To what extent do you enjoy your programme?
4/5
A large extent

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have built on my organisational skills and team skills, seeing as I support multiple teams.

Structure and Support

How well organised/structured is your programme?
3/5
My programme could be better organised. BPP have been helpful but, I feel as though the programme has been a lot more confusing than needed - i.e. the apprentices are being told different things to one another.
How much support do you receive from your employer?
4/5
A great amount - they are really supportive of my commitments.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A good amount
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Well - I feel it has made me understand my role better and how it affects the company.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There is a lot of social activities and sporting events.

Recommendations & Advice

Would you recommend Financial Conduct Authority (FCA) to a friend?
Yes
Why?
It has been a great learning experience and has a lot of opportunity for career progression.
What tips or advice would you give to others applying to Financial Conduct Authority (FCA)?
To ensure you understand the FCA and their values. It has been a great way to understand the role and work well.
In This Review
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