Telecommunications Engineer Review
at BT Group
Level 2 Apprenticeship
Engineering, Information Technology
Liverpool
Review Submitted: May 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Installation and maintenance of the copper telecommunications network to provide internet and voice calling to customers both business and residential.
To what extent do you enjoy your programme?
5/5
I have massively enjoyed my program. Having the opportunity to apply my new skills to live tasks has made it really interesting and enjoyable.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned an enormous amount of new technical skills such as faulting slow broadband with my hand held tester. I have also developed my communication skills through working with customers and classroom based instruction.
Structure and Support
How well organised/structured is your programme?
5/5
The program is well structured and support was always available from my assessor.
How much support do you receive from your employer?
5/5
The support from Openreach has been outstanding. From team managers, patch leads and the training and development team I have alway had the support I needed during my training.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My NVQ assessor fully supported me with my studies both on official NVQ days and everywhere in between.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification I received has helped me to perform at a high standard as all of the technical skills I have learned have had to be carefully documented and presented in my portfolio. This has really helped with my understanding of my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I volunteer as a Well-being Champion and On the inspiring futures program where I have talked about my job role and apprenticeship to groups of college students via zoom.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
The training is outstanding and the job is secure. The employee support package is fantastic and there is always something new to learn.
What tips or advice would you give to others applying to BT Group?
Research the company and find out things like the name of the CEO and a little about our service providers.
