Trainee fibre engineer Review
at BT Group
Level 2 Apprenticeship
Engineering
Brentwood
Review Submitted: May 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work within the fibre to the premises department. My duties include putting up new fibre drop wires to houses and installing new fibre broadband for our customers. I also do fault finding. Working out where there is an issue and doing my best to resolve this on the day.
To what extent do you enjoy your programme?
5/5
I really enjoy my job. Never felt like I haven’t wanted to get up and go to work. I generally put in for overtime and I enjoy being at work.
The programme is good as it allows you to learn a more wider variety of things along with keeping us safe
The programme is good as it allows you to learn a more wider variety of things along with keeping us safe
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I had a six week training period down in Exeter where I learnt all the basic skills I needed to go in the field. I then done some buddying with an existing engineer in order to gain more experience and learn new and better processes to benefit and make customers happy
Structure and Support
How well organised/structured is your programme?
5/5
I believe it is well organised and structured as new as it could have been during covid. I mean I had a bit of delay in starting the workshops on the apprenticeship but that was due to covid but all in all they handled the whole pandemic really well and efficiently
How much support do you receive from your employer?
5/5
We get support from out patch leads and managers by allowing us to take days to work on our profolios for our apprenticeship and this benefits me as then I really get time to do my best. My employer also supports us as they push us to constantly learn new things and take on new challenges which I like
How much support do you receive from your training provider when working towards your qualifications?
5/5
I haven’t really had any problems yet but my training provider had given me all the information required to be able to do well in my apprenticeship and has always made it clear he is there to answer any questions r help out where required. I also like there’s not too long between workshops so we can still remember
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I believe the qualification will help as it’s not just specific to my job role it has information around other roles too in which would in the future enable us to move around the business if we would like to providing us with more opportunities to better and further ourselves
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I know there are a lot of volunteering you can take up in which would look good on your job profile. This is also paid for whilst volunteering which I believe is a great thing to give back to the community.
Us as a team also do charity runs etc
Us as a team also do charity runs etc
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Because it’s a good place to work. Excellent training and they provide you with everything you need to do a good job. All the tools and equipment. They also give you freedom to plan your own day which I think is a good thing as it makes it feel like your own business
What tips or advice would you give to others applying to BT Group?
Apply and you’ll have a job for life. They really look after you with all the benefits and pensions plus they also provide you with a qualification that can in the future help towards climbing up the ladder within the business. There are a lot of other routes of employment too
