Sales Apprentice Review
at Softcat
Level 3 Apprenticeship
Marketing
Manchester
Review Submitted: May 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My day to day role is account management. In a typical working day, I will reach out to my customers and speak to them about what their IT needs are, and also reach out to potential new customers to discover ways in which Softcat can help them in an effort to generate new business for Softcat.
To what extent do you enjoy your programme?
5/5
I really enjoy my job, every day in different and I look forward to the challenges that each day brings.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have not come from a background in sales, so I have learnt many skills such as cold calling, account management and customer relationship management. I have also developed my existing communication, teamworking, organisational and time-management skills.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured, meetings and training sessions are always booked in well in advance.
How much support do you receive from your employer?
5/5
Softcat have been excellent in terms of providing support, whether that is from my apprentice manager, team leader, apprentice buddy, the L&D team or other members of my team.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Our training provider has provided excellent support around working towards our final assessment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
We receive two types of training, sales training and technical training. Sales training is provided by an independent sales coach who is excellent, I have learnt so much from her. The technical training is given by Remit. The Remit training is very hit and miss - we usually have session every fortnight, but these "training" sessions are typically just unguided time to spend working on coursework. I wish we actually got trained during this time, so that I have more technical knowledge to help me with my day job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There is loads, but they have been limited due to COVID restrictions. I cannot wait for these restrictions to be lifted so that I can enjoy all Softcat has to offer.
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
Fun working culture, helpful and friendly people and the ability to earn lots of money.
What tips or advice would you give to others applying to Softcat?
Do it!
