Account manager Review
at Softcat
Level 3 Apprenticeship
Marketing
Marlow, Buckinghamshire
Review Submitted: May 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
During my day to day work, I have to manage around 50/100 accounts that i am actively targetting and maintaining a relationship, be it sourcing quotes, catch-up calls cold calls or keeping up with the main contacts within the account, mostly it is cold calling and emailling however it's incredibly enjoyable when you reach the end goal of breaking a new account and getting the rewards afterward.
To what extent do you enjoy your programme?
5/5
I've enjoyed my time here at Softcat immensely, Sales is such a hard / stressful job at the best of times, but it feels like they arm you with everything that you could need to tackle any issues.
They have a whole website which covers all our day to day work, all the staff within softcat are happy to help it's really a well rounded company that makes you feel incredibly good to be working for
They have a whole website which covers all our day to day work, all the staff within softcat are happy to help it's really a well rounded company that makes you feel incredibly good to be working for
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Since starting the apprenticeship i have developed into a more well rounded sales person, we have training every month with what is going on in the IT world with remit & also sales training itself.
Softcat also offer internal training frequently, there is always something new to learn in the job and softcat give you the platform to learn it all with what they offer.
Softcat also offer internal training frequently, there is always something new to learn in the job and softcat give you the platform to learn it all with what they offer.
Structure and Support
How well organised/structured is your programme?
4/5
Induction was one month long and gave all of us a great understanding of what was expected of us in our day to day role.
Support in softcat is great, as mentioned before they always have someone who is willing to help either in your team or in other departments.
Support in softcat is great, as mentioned before they always have someone who is willing to help either in your team or in other departments.
How much support do you receive from your employer?
4/5
I have one to ones with my manager every week since i've started, which are helpful.
the team & other departments are always happy to help by jumping on a call with us to go through the best ways to do what we need to do, training in softcat has been immense i've worked previously in a sales job and never had the culture and supprot that is offered.
the team & other departments are always happy to help by jumping on a call with us to go through the best ways to do what we need to do, training in softcat has been immense i've worked previously in a sales job and never had the culture and supprot that is offered.
How much support do you receive from your training provider when working towards your qualifications?
4/5
We recieve training once or twice a month from Remit, they are always on call as well, my provider and tutor has even answer questions out of hours when I needed to put in some course work.
They really make it easy to do the work and break it down to a level that i can understand
They really make it easy to do the work and break it down to a level that i can understand
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel like it helps massively, we have two differnt tutors, one focuses exclusively on sales giving us an idea on how to crack accounts and ideas on closing deals, she is incredibly helpful and always open to taking on our real life exprineces and incorperating that into her training.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Loads, everything you could really think of, obvouisly because of COVID, it's not been as busy this year.
But i have attended nights out with the team, all the apprentices are going on an week away to lake district for a team building expriences, whihc i'm looking forward too
But i have attended nights out with the team, all the apprentices are going on an week away to lake district for a team building expriences, whihc i'm looking forward too
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
As listed above, the social aspect and even employee satisfaction is huge, i've worked in a handful of companies and never exprienced this level of cares for employees.
Softcat have a huge drive on employee satisafaction and i've actually have recommended Softcat to a couple of my friends who are going through interviews at the moment
Softcat have a huge drive on employee satisafaction and i've actually have recommended Softcat to a couple of my friends who are going through interviews at the moment
What tips or advice would you give to others applying to Softcat?
Do it, I don't think anyone would regret joining softcat as a company. really inclusive of everyone's beliefs and outlooks, they are in my eyes one of the best employers in my area.
Fun bunch that look after there staff well and offer oppertunitys that most other places wouldn't consider.,
Fun bunch that look after there staff well and offer oppertunitys that most other places wouldn't consider.,
