Telecoms Engineer Review
at BT Group
Level 2 Apprenticeship
Engineering
Dol Afon, Porth CF39 0DD, UK
Review Submitted: May 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
3/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I was a telecoms engineer which involved working providing or restoring service to customers. Whether that was working outside in all whether conditions or inside customers houses. Every job was different you would turn up to which was good.
To what extent do you enjoy your programme?
5/5
Very much I would recommend it to any one.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Customer service improved massively. Communication improved by taking to customers on a daily basis. Problem solving was a new skill i learnt as I would need to adapt to each individual job being different.
Structure and Support
How well organised/structured is your programme?
5/5
Very organised it was a clear path from start to finish of how the apprenticeship worked.
How much support do you receive from your employer?
5/5
A lot being new to business and job role there was a lot of support.
How much support do you receive from your training provider when working towards your qualifications?
5/5
For NVQ qualifications we would receive support once every 2 weeks.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It massively helps. You learn new skills along which has helped climb the ladder in career.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there were plenty of activities I.e volunteering, Supporting schools with mock interviews. Charity run events where you could go to Kenya to build a school.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Fantastic opportunity to come in as an apprenticeship. There is a lot of support given to you earning good money with learning on the go as a 17 year old I couldn’t ask for more. There are plenty of other avenues you can go down which the apprenticeship opens the door for you
What tips or advice would you give to others applying to BT Group?
Be patient, be confident. Take your time, don’t rush and grab the opportunity with both hands
