KPMG 360 Business Services Apprentice Review

I'm based in the Business Support Group, splitting time between the Administration Services KPMG Team, and a Personal Assistant role to senior stakeholders.
The Administration Services KPMG (ASK) Team provided administrative expertise to KPMG colleagues (currently C-grade and above) from a catalogue of services.
The Personal (or 'Executive') Assitant role consists of being allocated a group of Partners and/or Directors, usually within the same or similar departments, to provide adminstrative expertise for.
Both of these roles can consist of:
ensuring consistent adherence to GDPR;
microsoft Office;
diary management and meeting creation;
bookings (e.g. desks, travel, accomodation, parking);
copy-typing and digital dictation;
expense management;
communication (internal, external, spoken, and written);
creating proposals;
customer service;
data analysis and presentation;
facilities management;
teamwork;
project management;
leadership;
flexibility and adaptability;
self-motivation;
listening;
problem-solving;
monitoring and meeting of service level agreements;
record and document production;
meeting minute-taking;
use of internal systems (e.g. client relationship managment software)

Overall it is very well structured, especially when not faced with a pandemic. There is an extensive student and apprenticeship programmes team that are very on-the-ball with events, initiatives, queries, resourcing, recruitment etc. and the educational aspects have always flowed well in terms of timetabling. Again, the only aspect that has particularly bothered some Apprentices on my programme is not being able to complete departmental rotations if outside of London or Watford.

I would say a good amount. They are by no means just an employer - they are defintely more of a community. There is support available centrally for all employees regarding anything from mental health to family, and this could be as simple as a one-pager document, or a counselling service. And then the relationships with managers, ethics champions etc. are strong in most cases and can be relied on for raising concerns.

As much as is needed on an individual basis. If you are self-sufficient and don't experience many issues, you aren't going to be bombarded with communication from them, but if you are on the other end of the spectrum, they are always available and helpful. I have personally had to agree on deadline extentions on a couple of occassions wich was easy and not met with hostility. There are also things like managed resit programmes for people who are struggling academically.

To a decent extent. I have studied a Level 3 Business Administration qualification, which in itself is an area made up of many transferable business skills and general business knowledge. As are the majority of functions within the wider KPMG Business Services department, including mine (Business Support), so overall it is very applicable.

Yes

Working for such a large employer comes with many benefits. The salaries are competitive, the holiday allowance is a positive, and the Flextra aspects such as discounted gym memberships and lunch allowance are a bonus. The community environment is encouraging and supportive to the most part and overall have heard good things from others