trainee telecoms engineer Review
at BT Group
Level 2 Apprenticeship
Information Technology
Dover, UK
Review Submitted: May 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
my role is a trainee fibre engineer for openreach which involves providing fibre broadband connections either overhead (working at height ) or via the underground network to give the customers of the internet providers the best service and to keep them connected to the internet via repair or first time installs
To what extent do you enjoy your programme?
5/5
i enjoy the programme becasue it isnt just classroom based it is very much hands on and we are putting our new found skills to practice everyday and having to problem solve as everyday is different and so is every customer and there expectations on what the job entails and how they want it completed
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
so since being on the apprenticship i have gained many new skills
such as
working at height - i have learnt how to safe set up ladders using tetra and the correct use of a harness and all the saftey checks that are required
working in the underground network - how to set up guarding around a joint box to keep pedestrians safe and the correct use and procedure with the gas dectection unit
such as
working at height - i have learnt how to safe set up ladders using tetra and the correct use of a harness and all the saftey checks that are required
working in the underground network - how to set up guarding around a joint box to keep pedestrians safe and the correct use and procedure with the gas dectection unit
Structure and Support
How well organised/structured is your programme?
3/5
the programme is well structed it is very fast paced at first and the training is ok not quite taught everything we need to know before going on to our buddying and going live on jobs on our own
but have a good team around us but do get overloaded with jobs in the day so is quite a bit of pressure somedays
but have a good team around us but do get overloaded with jobs in the day so is quite a bit of pressure somedays
How much support do you receive from your employer?
4/5
so far i have always felt like there is support either by a message from the manager but manly from the boots on the ground from either from our patch leads or my buddy always at the end of the phone but most of the time if you need help just a quick message in the group chat and a more experienced engineer will drop you a call
How much support do you receive from your training provider when working towards your qualifications?
5/5
still early days but our tutor arranges days absences so we have video calls at the minute due to covid but no complaints answers any questions we have and guides us through the sessions and makes sure everyone in the group understands and evens lends a ear if we have some gripes
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
i think that is gives you a good base understanding of the job but you are always going to learn more on the job day in day out but the qualification helps to get you started on your way and allow you to do the job as been trained but as engineers your always learning no day is the same
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
there are no extra curricular activities available that i know of but that could be due to the pandemic
but i generally busy anyway with my own hobbies either going to watch the football or pigeon racing which takes up all my time with having a young family aswell so dont think i will be looking for any extra
but i generally busy anyway with my own hobbies either going to watch the football or pigeon racing which takes up all my time with having a young family aswell so dont think i will be looking for any extra
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
openreach is a good company too work once up to speed so far seems to be a good home work life balance which i was looking for as i said young family i didnt want to work all the hours god sent so i would definatly recommend opendreach and already have to a few people
What tips or advice would you give to others applying to BT Group?
i would tell them all the advice i think they would need a bit of working away at the start but nice to get a break from the family but just be prepared to put the work in research the job it is a long wait and make sure it is really what they want to do
