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Higherin

Trainee engineer Review

at BT Group

Level 2 Apprenticeship

Engineering

Norwich

Review Submitted: May 2021

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Supplying fibre to the premises internet to customers and fixings faults customers have with their internet
To what extent do you enjoy your programme?
5/5
I really enjoy my programme, there is plenty of support when I need it

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
All the skills I have learnt are from this job, my previous job did not really contribute to what I do on a day to day basis. I didn’t have a clue about how to provide internet to customers now I have a good idea and with more training will come more confidence

Structure and Support

How well organised/structured is your programme?
3/5
It is well organised, however I wish they trained us on certain things before going live
How much support do you receive from your employer?
5/5
I receive plenty of support when I need it along with other colleges
How much support do you receive from your training provider when working towards your qualifications?
5/5
100% supported throughout.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It will give me a better idea as to what is expected of me, and I may learn things I haven’t learnt on the field which can make my job day to day a lot easier/simple
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I’m not to sure with this as I have not been in the company very long, however I think we get good benefits and incentives

Recommendations & Advice

Would you recommend BT Group to a friend?
Yes
Why?
Because it is a good job and well paid. I am always supported and the training is good. I never feel silly asking questions.
What tips or advice would you give to others applying to BT Group?
This is tough as Openreach trains very well, however the only advise I would give it to research or have some knowledge what’s involved to make their training period easier
In This Review
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