Field Engineer Review
at BT Group
Level 2 Apprenticeship
Engineering
Belfast
Review Submitted: May 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Everyday is different being an engineer within Openreach. My main role is to install fibre broadband to customers premises/buildings. I also assist with other engineers as well as fixing faults that may arise.
To what extent do you enjoy your programme?
5/5
The team meetings are great craic. I feel very comfortable with my group and our NVQ instructors.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Everyday is a learning day for me. I came from a background of not holding a drill before. Each day, I learn something new about my job role.
Structure and Support
How well organised/structured is your programme?
5/5
I can not fault it at this minute in time. Very well organised and communication within our group is superb.
How much support do you receive from your employer?
5/5
The support I have been given is second to none. There is always someone on the end of the phone to help and support me when I need it.
How much support do you receive from your training provider when working towards your qualifications?
5/5
At the minute, I haven't needed much help. However, I know they are always on the other side of the phone if I need help or support. I feel very comfortable with Natalie in our team meetings.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have yet to complete a module within my qualification. I have no doubt I will learn a lot throughout the duration of this qualification.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Due to covid, there is very little opportunities to do so. I am sure this will change once life becomes a little more normal again.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
By far the best decision I have made joining Openreach. Not only do you have a network of colleagues who support you throughout your working day, I will also gain a qualification out of this. Couldn't speak more highly of my job and the organisation.
What tips or advice would you give to others applying to BT Group?
Take a risk. Because the risk will pay off. It may seem daunting at first but you will become a highly skilled engineer at the end it. It doesn't matter what background you come from in terms of work. You will learn new skills and excel here.
