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BT Group

Openreach engineer Review

at BT Group

School Leaver Programme

Engineering

Norwich

Review Submitted: May 2021

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Attending customers premises and getting them connected to Fibre
To what extent do you enjoy your programme?
5/5
Openreach is like a family lots of support and help from fantastic colleagues

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Developing my customer service experience. Pole climbing, problem solving. Safety aspects at work.

Structure and Support

How well organised/structured is your programme?
5/5
Very structured step by step learning program
How much support do you receive from your employer?
5/5
Lots of support all round. From on the job support to emotional support and help
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support. Starting my NVQ today
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I’ll let you know after my first NVQ lesson today
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not much at the moment due to covid

Recommendations & Advice

Would you recommend BT Group to a friend?
Yes
Why?
Best company to work for. If you work hard the opportunity to grow is there
What tips or advice would you give to others applying to BT Group?
Go for it. I’m 46 never done anything like this before. It seems daunting but if I can do it anyone can. I’m doing it for all us ladies!!
In This Review
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