Trainee Engineer Review
at BT Group
Level 2 Apprenticeship
Engineering
Torquay
Review Submitted: May 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to learn all aspects of providing and keeping in service the End User, whether it is just telephone or broadband or both services.
I am learning how diagnose faults, repair faults, provide brand new services or change from one service provider to another.
Through a number of different points in the network.
I am learning how diagnose faults, repair faults, provide brand new services or change from one service provider to another.
Through a number of different points in the network.
To what extent do you enjoy your programme?
5/5
I am enjoying the experience of leaning on this programme.
The job covers many different aspects. It is very different most of the jobs I have had. It can seem tough at times however, all trainers I have meet have made the whole process much more easier to follow and understand
The job covers many different aspects. It is very different most of the jobs I have had. It can seem tough at times however, all trainers I have meet have made the whole process much more easier to follow and understand
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes of course. The whole job has provided a whole range of learning new skills, developing ones that I didn’t know I had and using skills I had required of many years and pervious experiences.
I have learnt how to use and look after my PPE, use this correctly through many different jobs. From climbing poles to working in the exchanges.
I have also learnt how to work safely from working in cabinets to closing sections of roads using traffic management
I have learnt how to use and look after my PPE, use this correctly through many different jobs. From climbing poles to working in the exchanges.
I have also learnt how to work safely from working in cabinets to closing sections of roads using traffic management
Structure and Support
How well organised/structured is your programme?
5/5
The organisation of my training has been good and has followed a clear path. With a clear job road map and schedule.
The programme has also been well structured following a key path for us to follow. We have had a coaching buddy that kept in touch making sure we were ok
The programme has also been well structured following a key path for us to follow. We have had a coaching buddy that kept in touch making sure we were ok
How much support do you receive from your employer?
5/5
I have received a lot of support whether it was from our training programme coach, the trainers, my manager, my supervisor and now my training buddy.
Also with in the team, many team mates that I have meet, all have offered their support if I needed it.
Overall I have felt supported
Also with in the team, many team mates that I have meet, all have offered their support if I needed it.
Overall I have felt supported
How much support do you receive from your training provider when working towards your qualifications?
4/5
Working towards our qualifications has only started in the field, where I am working with a buddy.
In time I know that I will be completing work towards these qualifications.
I know this as I have already received communications and scheduling that offer the opportunity to complete this training in order to get the qualifications
In time I know that I will be completing work towards these qualifications.
I know this as I have already received communications and scheduling that offer the opportunity to complete this training in order to get the qualifications
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I am sure it will.
At the moment I am learning the basics which will then be assessed
At the moment I am learning the basics which will then be assessed
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes lots
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Great training, high job satisfaction, using the old grey sells
What tips or advice would you give to others applying to BT Group?
Go for it.
Don’t worry, it will make sense, but it is a steep learning curve
Don’t worry, it will make sense, but it is a steep learning curve
