Enterprise Graduate Review
at Marks & Spencer
Level 3 Apprenticeship
Customer Service
London
Review Submitted: May 2021
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Project management, analysing data, engaging with internal and external stakeholders, product tastings
To what extent do you enjoy your programme?
4/5
I really enjoy my programme, I think the team who run it are fantastic at ensuring grad develop and enjoy their placements. It has definitely beaten my expectation and I get given some amazing opportunities through my scheme
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Currently enrolled in Level 3 transformational leadership apprenticeship, have also taken excel course and presentation skills workshop
Structure and Support
How well organised/structured is your programme?
5/5
Induction was fantastic as we were given 2 weeks induction to meet other grad and learn about the company and programme.
We get continuous support throughout the programme and also get assigned a senior sponsor/mentor
We get continuous support throughout the programme and also get assigned a senior sponsor/mentor
How much support do you receive from your employer?
4/5
The early careers HR team provide fantastic support but also in the business, the grad scheme is well recognised and all my mangers so far have been very supportive
How much support do you receive from your training provider when working towards your qualifications?
3/5
I have an assigned coach who helps with providing when work is due and also what needs to be completed. However much of this qualification is self-learning and then using the learning in work
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have defiantly been able to use lots of what I have learnt through the qualification in my role and often share with my team the things I have been learning
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
As grads we have a network where before covid we would meet frequently, there is other activities which go on but have been halted due to covid
Recommendations & Advice
Would you recommend Marks & Spencer to a friend?
Yes
Why?
I think the scheme is fantastic, I have learnt so much and been totally pushed outside my comfort zone but always felt well supported by those in my team
What tips or advice would you give to others applying to Marks & Spencer?
The interview and assessment process is as much about figuring out if M&S is a place you would like to work as much as it is for them to see you.
Get involved as much as possible during the assessment centres and onboarding/induction as I have made friends for life through this
Get involved as much as possible during the assessment centres and onboarding/induction as I have made friends for life through this
