Apprentice Deputy Manager Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Gosport
Review Submitted: April 2021
Overall Rating
3.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
-
Skills Development
2.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing my team in absence of the store manager. Assisting in store needs for day to day running, whilst undertaking tasks such as changeovers and reviews.
To what extent do you enjoy your programme?
2/5
There are some things that I have learnt to develop me as a manager, however there is a fair bit of content in my apprenticeship that isn’t company specific and I will never need to know within my role. Also little support from the company to help me complete.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Emotional intelligence, managing a team, how to do reviews and interviews, developing myself to become a role model.
Structure and Support
How well organised/structured is your programme?
4/5
Well structured, had some issues during COVID but that was expected.
How much support do you receive from your employer?
1/5
Very little. Expected to be an assistant manager from day one with little background support to complete my apprenticeship. Stores aren’t credited for my learning so all had to be in my own time which is difficult given the expectation of you.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My trainer is always there to help with any questions, helps explain things I’m not sure about, fairly flexible for meetings and supportive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Few things I’ve learnt which help me, but nothing that shadowing and support from other managers could not achieve.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Good for part time work, physically demanding but is enjoyable. Work/life balance is horrendous in management. Expected to work way over contract for free, whilst completing an apprenticeship in any spare time given to you.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be prepared for the physical and fast paced work. Also, work hours can constantly change and colleagues need to be on their toes around what hours they are put in for.
